Frequently Asked Questions

Open the sign you love, choose your size, material, and colors, and add your personalization, your names, your date, right on the product page. Every sign is made to order for your wedding.

Yes. After you order, we email you a proof of your personalized design. You then have a 3 business day window to review it. If you'd like any changes, just reply to the proof email and we'll revise it for you at no charge. If everything looks perfect, there's nothing you need to do, your sign moves into production when the window closes.

Within the proof review window, absolutely, reply to your proof email with the changes and we'll take care of it. Once production begins we're no longer able to make changes, which is exactly why the proof step exists.

Each collection is a complete design system, so the typography and layout are what make your pieces feel like a matched set. You choose the size, material, sign color, and text color. If you're picturing something fully custom, our Design Studio is the place for that.

Poster, Gatorboard, Acrylic, Gold Mirror, and Mirror Decal, each with its own feel and presence. Our Materials Guide walks through all five and helps you choose with confidence.

A quick way to think about it: poster for softness, gatorboard for structure and easels, acrylic for polish, gold mirror for atmosphere, and mirror decal when you already own a mirror you'd like to repurpose. The Materials Guide goes deeper on each.

Once your wording is final, order. Earlier is always more comfortable, especially for larger pieces and seating charts, which depend on your final guest list. If your date is close, reach out through our contact page before ordering and we'll tell you exactly what's possible.

Every piece ships finished and carefully packaged for its material. Details live in our shipping policy, and you'll receive tracking the moment your order ships.

We design, create, and ship finished pieces ready to display, so day-of setup and breakdown isn't something we offer. Everything arrives ready to place, and couples usually have the venue, their planner, or a friend set the signs out in a few minutes.

Instant downloads are delivered immediately after purchase. You'll receive access to your files right away, ready to print at home or through a local print shop, and ready to use as many times as you need for your wedding.

Yes, that's exactly what Upload & Print is for. You upload the artwork you already have, we review it by hand, and we print it on the same premium materials as our own signs.

We do. The Design Studio is our human design lane, built for couples who want something designed from scratch around their wedding.